> ## Documentation Index
> Fetch the complete documentation index at: https://docs.freshmango.ee/llms.txt
> Use this file to discover all available pages before exploring further.

# Stripe payments overview

> Learn how Freshmango uses Stripe for program payments and add-ons or perks. Supported methods include card and local options. Freshmango never sees your full card number.

Freshmango uses Stripe to process all program payments and add-ons or perks purchases. Stripe handles the checkout flow securely, and Freshmango never sees or stores your full card number.

## What Stripe is used for

* **Program enrollment payments** — step 7 of the application journey
* **Add-ons and perks** — optional purchases available inside the platform

## Supported payment methods

Stripe accepts major credit and debit cards, plus any local payment methods that Stripe supports in your region. The exact options shown at checkout depend on your location and Stripe's availability.

## How to pay

<Steps>
  <Step title="Start checkout">
    When you reach a payment step in the application journey or choose an add-on, Freshmango opens a secure Stripe checkout page.
  </Step>

  <Step title="Enter details">
    Choose your payment method and enter the required information.
  </Step>

  <Step title="Confirm">
    Click **Pay** and wait for the confirmation. You will receive a receipt by email.
  </Step>
</Steps>

## Receipts and invoices

After a successful payment, a receipt is emailed to the address on your account. You can also download invoices from **Settings** > **Billing**.

<Info>
  If your organization needs a VAT invoice or billing details updated, see [Find invoices and receipts](/account/invoices).
</Info>

## Failed or declined payments

If your payment is declined:

* Confirm your card is active and has available funds
* Check that your billing address matches your bank's records
* Try a different card or contact your bank

For continued issues, contact [support@freshmango.ee](mailto:support@freshmango.ee).

## Related articles

* [Program payments and billing](/account/program-payments)
* [Find invoices and receipts](/account/invoices)