What Stripe is used for
- Program enrollment payments — step 7 of the application journey
- Add-ons and perks — optional purchases available inside the platform
Supported payment methods
Stripe accepts major credit and debit cards, plus any local payment methods that Stripe supports in your region. The exact options shown at checkout depend on your location and Stripe’s availability.How to pay
1
Start checkout
When you reach a payment step in the application journey or choose an add-on, Freshmango opens a secure Stripe checkout page.
2
Enter details
Choose your payment method and enter the required information.
3
Confirm
Click Pay and wait for the confirmation. You will receive a receipt by email.
Receipts and invoices
After a successful payment, a receipt is emailed to the address on your account. You can also download invoices from Settings > Billing.If your organization needs a VAT invoice or billing details updated, see Find invoices and receipts.
Failed or declined payments
If your payment is declined:- Confirm your card is active and has available funds
- Check that your billing address matches your bank’s records
- Try a different card or contact your bank