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You can reach the Freshmango support team by email during EET business hours. For fastest resolution, include all relevant details in your first message so we can investigate immediately.

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Contact channels

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Support hours

Monday to Friday during Estonia business hours (EET). Emails sent outside these hours are queued and answered on the next business day.

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What to include in your request

To help us resolve your issue quickly, please provide:
  • The email address associated with your Freshmango account
  • The program name, if you are enrolled or applying
  • A screenshot of the error or issue
  • The exact error text, if any
  • The timestamp when the issue occurred
  • Your browser and operating system
If you are an enrolled founder, you can also direct-message your assigned mentor through the mentor messenger for questions about program content, timelines, or mentorship sessions.
Last modified on August 24, 2026