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Most sign-in issues happen because of a typo in your email, an unconfirmed address, or trying to log in through the wrong portal for your role. The fixes below resolve the majority of cases in under two minutes.

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Reset your password

If you are unsure about your password, reset it first:
1

Go to the reset page

Visit https://app.freshmango.ee/reset-password.
2

Enter your email

Type the email address you used when signing up.
3

Check your inbox

Look for a reset email from Freshmango and click the link inside.
4

Set a new password

Choose a new password and sign in at https://app.freshmango.ee.
Reset links expire after a set time. If yours is expired, request a new one from the same page.

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Other causes

  • Wrong email address — You may have a typo in the email field. Try alternate emails you own.
  • Unconfirmed email — If you never confirmed your email, sign-in may be blocked. Check your inbox for the confirmation email or resend it from /email-confirmation.
  • Wrong role portal — Founder, mentor, and admin accounts use the same sign-in page, but the dashboard each lands on is different. If you signed up as a mentor but are trying to access founder tools, or vice versa, your access will look limited. Make sure you registered with the correct role.
  • Account locked — After multiple failed attempts, your account may be temporarily locked. Wait 15 minutes and try again, or contact support.

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If that didn’t work

Reach out at support@freshmango.ee or visit /support/contact. Include your account email, the exact error message you see, a screenshot of the sign-in page, and the browser and operating system you are using.
Last modified on August 24, 2026